About Pet Homes Direct
Welcome to Pet Homes Direct .We are Family Business ,we are Phil and Angela , married 30yrs and loving every minute, we have 2 sons. We are First Generation Australian Born Italian descendants. Here at Pet Homes Direct we carry the industry's broadest line of products available to you for every stage of your pets development. Whether it's a dog, cat, bird, fish, reptile, small animal or wild bird that you are shopping for, we have what you need.
In the Pet business since 2002, our mission is to provide the best quality products at the best possible price.
We ship daily so you can expect your item promptly.
Who are Pet Homes Direct?
Pet Homes Direct is based in the Southern-Brisbane Suburb of Moorooka . We are a full time team of two - Phil handles the responsibiltiy of sales and shipments, product range and purchases, imports, The wife handles the paperwork and the dreaded finances.
Pet Homes Direct was born from the frustration caused by limited stocks of Good Quality Pet products in retail pet stores and the high prices that generally came with the range of Pet products that were available.
So we decided to approach the overseas manufacturers of these products and buy direct .
- We purchase our products in large quantities direct from the respective manufacturers.
- Many of the items we sell are exactly the same as the brand name companies that purchase from the same manufacturers that we do.
- You are buying DIRECT from a Australian distributor, so you are avoiding the distribution costs of buying from traditional retailers.
- Most of our items come in plain packaging so you are not paying for fancy display packaging.
- Items are packed using recycled packaging materials so you are not paying for packaging cartons.
- Low price does not mean low quality - in our case it means that you are saving money through our direct supply chain and you are taking advantage of these savings.
- so feel free to take advantage of our low prices!
- Pet Homes is Also a renowned eBay Powerseller for many years.
- Check out our customer satisfaction on eBay!
- You can buy in confidence in our eBay store or on our Pet Homes Direct website
- or phone in your order on 0418 783 555.
Problems and Returns.
- Should you be unhappy with the item received or should you like to return the product for any reason then please contact us
- If you do not contact us about problems then we wont be able to help
- I can guarantee that if you do contact us we will give a fair and reasonable solution to every problem.
- In the case of a faulty item or an item that does not match description we offer full refunds once the item has been returned and we even cover the return shipping costs.
- In the case of a change of mind we will happily refund purchase price once the item has been received back in saleable condition
- But we do not refund any of the shipping costs as these are costs of the transaction so please choose carefully.
- Thank you for considering our items as your support ensures that we can keep offering these items at the great prices that we aim to sell them for.